Best Remote Desktop Software of the year 2022

Remote desktop software can allow employees to securely access their work computers from home, or help IT technicians troubleshoot customer computer problems without the need to go on site;

From a small business that wants employees to work remotely without taking their computers home, to a business that needs to provide technical support to customers.

There are several things to consider when looking for an affordable platform that can be used to quickly and securely transfer-sensitive data online;

We’ve reviewed the best remote desktop software in terms of price, security, features, reputation, and more. Here are our top seven.

The Best Remote Desktop Software of 2021

Remote Desktop software has come a long way since its inception. It has become a difficult and unsafe day to connect. Users can now access their computers remotely easily and securely as if they were using them locally. One of the biggest names in the remote desktop software industry is TeamViewer, known for its versatility and functionality. That said, Teamviewer is not perfect and has its fair share of issues.

ISL Online

Best Remote Desktop Software of the year 2022

We’ve chosen ISL Online as the best overall because of its ease of use for both customers and remote employees, cross-platform support, and flexible pricing structure.

favourable opinion

  • easy to use
  • Unlimited user licenses available
  • Cloud-based or on-premise

Disadvantage

  • Expensive for a single user
  • Remote printing is complicated

ISL takes its name from an acronym for internet service layer, a software application developed in 2001, the year the company was founded.

Today, it offers remote desktop support software in 100 countries and has high ratings from top software review sites, including Software Advice and Capterra;

It allows users to remotely access any computer or Android, iOS or Windows Phone from a Windows, Mac or Linux computer or mobile device. IT technicians can collaborate with customers in real-time through high-speed screen sharing, remotely transfer files, reboot devices, and install new software.

This provider provides secure connections to unattended computers using 256-bit AES encryption and two-factor authentication. Customers can easily provide support access to their computer or phone via live chat, mobile app or online portal with just one click.

ISL offers several pricing plans with a 15-day free trial. A cloud license that supports unlimited sessions, computers and users costs $469 per year. The company also offers a pay-per-view plan that costs $145 a year for 500 minutes. Finally, users can opt for a self-hosted software solution for a one-time price of $990;

ISL Online’s flexible pricing, multi-platform support, secure protocols, and easy user access make it the best overall choice for businesses offering secure remote customer support or looking to provide employees with a relaxing remote work environment.

LogMeIn

Best Remote Desktop Software of the year 2022

LogMeIn is our pick for the best remote desktop software for a single user or small team for several reasons.

In addition to offering affordable plans to individuals based on the number of computers accessed, the company offers generous cloud storage, a free LastPass subscription, and 24/7 phone support.

favourable opinion

  • 1TB cloud storage
  • Includes LastPass Premium
  • 24/7 phone support

Disadvantage

  • Higher prices for merchants
  • Some sync issues between Mac and PC

Founded in 2003, Rogmin is a trailblazer software-as-a-service (SaaS) company providing a multitude of cloud-based solutions to more than 2 million users worldwide. The company has an A+ rating from the Better Business Bureau (BBB), although it is not accredited by the organization. ∃

LogMeIn provides everything users have come to expect from a remote desktop tool, including remote access from PC and Mac computers and mobile devices for unlimited users, drag-and-drop file transfer, remote printing, multi-monitor displays, screen sharing, and more.

The company also offers a few extra perks, including 1TB of cloud storage, free LastPass premium license secure password storage , and 24/7 phone support, all with robust SSL/TLS (OpenSSL) security.

LogMeIn’s $30 per month Basic plan allows users to use up to two computers with all of the above features. Access for up to 5 computers costs $70 per month, including 3 LastPass Premium licenses; access for up to 10 computers costs $129 per month, including 5 LastPass Premium licenses. All plans support an unlimited number of users and offer a 14-day free trial;

LogMeIn provides affordable, easy-to-use remote desktop management with access to online storage and password management, making it the best choice for individuals and small teams.

RemotePC

Best Remote Desktop Software of the year 2022

RemotePC tops the list as the best remote desktop user for large companies because it offers scalable pricing for growing teams. As well as remote chat and whiteboard sharing for easy collaboration between customers and IT technicians.

favourable opinion

  • Easy to learn and use
  • More affordable than other remote tools
  • 24/7 live chat support

Disadvantage

  • Adding new users is slow
  • Limited functionality of the web application

RemotePC is one of three products developed by IDrive, a company founded in 1995 that provides cloud storage, online backup and remote access solutions. Although IDrive doesn’t get a better business bureau , it does enjoy an A+ rating from the organization.

RemotePC allows users to remotely access any computer from any PC, Mac or Linux computer, as well as iOS and Android devices, using secure AES-256 encryption, without installing any software. Users can choose to “always on” to access the computer remotely at any time, or they can choose to use a unique shared key for one-time access.

RemotePC also makes it easy to simply drag and drop files between computers. Users can listen to audio on remote computers, print documents, chat between computers, and even collaborate on a shared whiteboard;

RemotePC offers a variety of scalable pricing options. A single-user license for remote access to two computers is only $29.50 per year. Teams can choose from three plans that allow unlimited users to access a limited number of computers:;

  • SOHO: $69.50 per year for 10 computers
  • Teams: $249 per year for 50 computers
  • Enterprise: $499 per year for 100 computers;

All plans include video conferencing and 24/7 email and chat support. The Teams and Enterprise plans also offer customers single-user sign-on, on-demand remote help desk, and a seven-day free trial.

In short, RemotePC is our pick for the best product for larger companies because of its ease of use and affordable price, making it easy for small and large teams to provide remote computer support to a growing number of customers.

Chrome Remote Desktop

Google has entered the remote desktop software market with a free tool that allows users to remotely access any computer through the Chrome browser.

While the software lacks many of the remote features of similar tools, it provides easy and seamless cross-platform access at no cost, making it the best free software in our review.

favorable opinion

  • Cross-Platform Compatibility
  • 100% free

Disadvantage

  • No remote printing or file sharing
  • Only works on Chrome browser
  • Google account required

Originally an extension for the Chrome desktop browser, Chrome Remote desktop is a standalone tool that allows anyone with a Google account to remotely access a computer via Chrome or an iOS or Android device.

The setup of Chrome Remote Desktop is a little more complicated than other remote tools. First, you need to have a Google account. Next, the device being accessed needs to have the Chrome app installed, and then the PIN must be shared to allow others to access it remotely;

Because access is through a browser, security is limited to HTTPS, the same security protocol that merchants use to protect credit card information in online transactions. A PIN is required every time a user wants to access a remote computer, and multiple PINs can be set for each device;

While Chrome Remote Desktop doesn’t support remote printing, chatting or even file sharing, the software is very easy to use and responsive, allowing users to switch to keyboard or touchpad mode and configure key mappings to customize access for each device;

Despite its simplicity, Chrome Remote Desktop is a great free solution for those who just need the Chrome browser for easy and seamless remote access between any computer or device.

Zoho Assist

Zoho Assist is our pick for best value because it offers a variety of low-cost plans for individuals and businesses, as well as free plans that give users simple yet effective remote management based on each user’s needs.

favourable opinion

  • low price
  • Pay-As-You-Go Plan
  • white label option

Disadvantage

  • Limited free plan
  • Not all features are planned
  • Top plans limit 25 computers

In 2005, Zoho launched a web-based word processor and customer relationship management offering low-cost office software for small businesses.

Today, it offers a full suite of software for small businesses, including Zoho Assist, earning our spot as the best value thanks to its feature-rich, affordable plans. The company has high ratings on software review sites, including Software Advice, Capterra, and G2;

Zoho divides its software into two-tier plans. Its remote support plan is perfect for the It support team and includes one technician, file transfer, multi-monitor navigation, and up to six simultaneous sessions. Mid-to-high-end plans include rebranding, screen sharing, remote printing, mobile apps, session recording, and more.

Remote Support Pricing

  • Standard: $8 per month
  • Professional: $13 per month
  • Enterprise: $21 per month

Zoho’s Unattended Access plan supports 25 unattended computers and includes batch deployment, unlimited technicians and group permissions. Its top-tier plan adds remote printing, diagnostic tools, voice and video chat, rebranding, session recording, and more.

Unattended Access Pricing

  • Standard: $8 per month
  • Professional: $13 per month

Zoho also offers a free hybrid plan that supports one technician, five unattended computers, chat, clipboard sharing, and one concurrent session. Overall, the company’s range of affordable plans segmented by user type allows businesses to get the best value for their needs, leading to the top spot in this category.

Parallels

Parallels Access allows users to easily access their computers and files remotely from mobile devices. We chose it as our top choice for mobile access because it delivers an easy-to-use mobile-first remote desktop experience at an affordable price.

favourable opinion

  • Dedicated Mobile Experience
  • Access PC files on mobile devices
  • Reasonable price

Disadvantage

  • Remote control access is limited
  • Lack of advanced features

Parallels launched its first product in 2004, allowing users to run multiple virtual computers.

In addition to offering virtual software solutions for desktops, the company also offers Parallels Access, which we chose as our top pick for mobile access due to its friendly and intuitive mobile-first design. Although the company is not BBB accredited, the agency has an A+ rating. ∃

One of the best features of Parallels Access is its interface. Rather than simply condensing the desktop onto a mobile screen, the software provides a clean, mobile-friendly version for easy control and management. A set of intuitive controls makes it easy to transfer files between connected devices and cloud storage;

Parallels Access uses SSL data security and 256-bit AES encryption to securely transfer data between devices, and also allows users to configure security features according to their needs. Customer support is available 24/7 via live chat to help with any account or setup issues;

Parallels Access costs $19.99 for a year and includes one user account, unlimited mobile devices, connecting five computers, and a 14-day free trial. The business plan is also available for $49 a year and supports unlimited users, unlimited mobile devices, connects to five PCs, and options to add and five additional PC packs for $49 a year.

TeamViewer

As the name suggests, Teamviewer is a remote desktop solution that allows multiple users to easily collaborate via a remote computer connection. Plus, its communication and presentation tools make it our favorite for team collaboration.

favourable opinion

  • Easy to set up and use
  • Powerful group communication tool
  • Flexible pricing plans

Disadvantage

  • Unable to view two remote systems at the same time
  • Mobile Access Additional Charges

Launched in 2005 to provide an online support tool, TeamViewer is the best choice for our team collaboration due to its powerful collaboration, communication and presentation capabilities. The company is not BBB certified, but the agency has an A+ rating. ∃

TeamViewer allows users to access remote computers and devices running Windows, Mac OS, Linux, Android and iOS. It also offers drag-and-drop file transfer, remote printing, and secure unattended access using two-factor authentication and 256-bit AES encryption.

In addition to interactive screen sharing and online whiteboards, multiple users can chat with the software’s built-in video conferencing tools and instant messaging. Combined with its cross-platform remote sharing capabilities, TeamViewer allows teams of any size to run interactive presentations in online meetings, while controlling users’ computers for real-time collaboration;

TeamViewer offers a free version for personal use with limited functionality and the following paid plans, all of which include a 14-day free trial.

featuresingle userMulti-userfor the team 
price$49 per month$99 per month$199 per month
Remote and unattended access
remote printing
File Sharing
managed deviceup to 200up to 300up to 500
Authorized user11530
meeting participants51525
Device Information 
User access report 
multiple sessions 1 channel included (up to 5 additional channels)3 channels included (up to 10 additional channels)
Mass deployment   ;✔
3rd party integration   ;✔

bottom line

While there are many great remote desktop platforms, each with their own unique features, we think ISL Online is the best option for most users. It offers a robust set of remote access features, advanced security, and full cross-platform compatibility, all with the most flexible pricing options we’ve seen.

For personal use or individual users, zoho-assist and chrome-remote-desktop are our top picks, with the former offering an impressive array of features at a very low price, and the latter with its ease of use, thanks to simple remote access. Known for and free price tag.

For businesses, both RemotePC and LogMeIn offer great support and affordable prices to help businesses of any size set up and expand their remote access capabilities as needed. Lastly, Parallels Access and TeamViewer provide the best mobile access experience and team collaboration tools respectively;

Compare providers

Best Remote Desktop Software
softwarewhy we choose it Salient features
ISL Onlinebest overallCloud-based or self-hosted options and pay-per-use plans
RogminBest for one user or small team1TB cloud storage and free LastPass subscription
Remote PCBest for large companiesScalable pricing for access-based computers
Remote Desktopbest free softwareFree browser-based software for Google users
Zoho assistsbest valueSeparate remote support and unattended access plans
parallel channelBest for mobile accessMobile-friendly remote experience
Team ViewerBest for teamworkVideo conferencing and support for up to 500 devices

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